Frequently Asked Questions

• What are Silk Flowers? Premium silk flowers look and feel like real flowers but will never wilt or die. They are perfect for creating long-lasting and stunning floral arrangements.
• Are Silk Flowers really that realistic? Yes! Our silk flowers are made with high-quality materials and are designed to look just like the real thing. You won't be able to tell the difference!
• How long do Silk Flowers last? Unlike fresh flowers, Silk Flowers can last for years with proper care. They don't require water or sunlight, and won't wilt or die, so you can enjoy them for a long time.
• How do I care for my Silk Flowers? Caring for your Silk Flowers is easy. Simply dust them off with a soft cloth or use a hairdryer on a cool setting to remove any debris. Keep them out of direct sunlight to prevent fading.
• Do you offer custom arrangements? Yes, we do! We offer custom arrangements that are designed specifically for your needs. Contact us to discuss your ideas and we'll create a beautiful arrangement just for you.
• Do you offer international shipping? Yes, we offer worldwide shipping. Please note that shipping times may vary depending on your location.
• What is your return policy? We accept returns and exchanges within 7 days of delivery, provided the item is in its original condition and packaging. To initiate a return or exchange, please contact us at hello@studioalyssum.com.au. Refunds will be processed to the original payment method within 7 days of receiving the returned product. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part. No Returns, Refunds, or Exchanges on the Following: Sale items Custom orders Wedding orders We do not accept returns, exchanges, or refunds for change of mind on any of the above items.